Returns & Exchanges
We want you to love your LINE FRIENDS fashion finds, so we offer a seamless return process for all unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags and cute packaging remain intact to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all character tags are attached, and include your printed return authorization slip.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
Receive Your Refund
Once our team inspects your return for quality, we will issue a refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing