Frequently Asked Questions
Everything you need to know about our character-inspired fashion collections.
How do I determine my size for LINE FRIENDS apparel?
Each product page features a detailed size chart with measurements in both centimeters and inches. Please note that our character apparel often features a relaxed or oversized fit; we recommend checking specific garment dimensions before purchasing.
What is your domestic and international shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is the return policy for fashion items?
We accept returns on unworn, unwashed clothing with original tags attached within 30 days of delivery. Please note that limited edition collaborations and certain accessories may be marked as final sale.
Are your clothing products made with sustainable materials?
We are committed to quality and comfort. Many of our latest collections utilize 100% organic cotton and eco-friendly dyes to ensure our character-themed apparel is as kind to the planet as it is to your skin.
How should I care for my printed character tees and hoodies?
To preserve the vibrant character graphics, we recommend washing garments inside out in cold water on a gentle cycle and tumble drying on low or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.